Shipping policy

At GentleDri we strive to process and ship all orders in a timely manner, working diligently to build your items efficiently to ensure they are on their way to you as soon as possible.

In some instances the product you order may be in the manufacturing process and thus take several days longer to complete than if the product were sitting completed on a shelf. Don't despair, this is part of the quality craftsmanship process we adhere to every product so it arrives in pristine condition like a fine piece of furniture. We'll keep you informed.

Need to return something or use your 1-year Satisfaction Guarantee? Just let us know. Reach out to us with the details at customerservice@gentledri.com and we will follow up with instructions.